A Case Study
Case Study: Community Care Access Centre Simcoe County (CCACSC)
The Challenge: This project encompassed the administration, production and design of an initial E-Learning module on “Worker strategies to Ensure Personal Safety in Home Visiting” for Community Care Access Centre Simcoe County using the unique E-Learning tool, Breeze. It also provided a summary of administrative access rights & responsibilities as well as defined infrastructure use parameters for this E-Learning module.
The Solution: Georgian College, designed an E-Learning pilot project that was launched in the spring of 2004. This pilot project was the means by which CCACSC combined E-Learning and a branding strategy to deliver critical and timely information to its field workers, in-house staff and third-party contract workers, leveraging existing online technology that is delivered through standard web-based browsers. The pilot project incorporated an evaluation phase, utilizing a project evaluation matrix that considers learning objectives, cost ratio and stakeholder feedback.
Feedback: Upon completing the E-Learning module the sixty-three employees were asked for their opinion of the E-Learning solution.
- 85% of the participants rated the quality of the E-Learning experience “Excellent” or “Good.”
- 93% of the participants rated the clarity of the content “Excellent” or “Good.”
- 94% of the participants rated the method of delivery “Excellent” or “Good.”
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Custom E-Learning programs developed by Georgian Corporate Training and Consulting
| Testimonial |
"The CCACSC recently partnered with Georgian College to produce an E-Learning solution to one of our training issues. We were impressed and delighted that the solution received 100% acceptance by the users. Our staff found the program easy to use and effective. This project created a positive relationship between our two institutions, which will continue to strengthen based on the values and commitment each party brings to the partnership."
Jeff Doleweerd
Director of Partnerships and Planning
Community Care Access Centre Simcoe County
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